Silverstone

Or Call
0844 3750 740

TERMS & CONDITIONS

These terms and conditions set out the basis on which you can use our website and place orders for items from Silverstone Circuits Ltd. By ordering goods from Silverstone Circuits Ltd you are deemed to have understood and accepted these terms. The supplier of the goods featured is Silverstone Circuits Ltd (“SCL”, “we”, or “us”). Registered office Silverstone Circuit, Northamptonshire NN12 8TN. Registered number 882843 (England & Wales).

You may contact us at this address or by email to merchandise@silverstone.co.uk or phone us on 0844 3728 293. Telephone calls to and from SCL may be recorded or monitored as part of our efforts to further improve service to our customers. Unless stated otherwise, all calls to SCL cost 5p per minute from a BT landline, charges from mobile providers and other networks may vary.

We may contact you for marketing purposes by email, mail or telephone with relevant offers from the following Silverstone Circuits Ltd. We may also contact you for market research purposes.

Orders

A contract is formed between SCL and you when we dispatch the goods you have ordered. Until the goods are dispatched the order may be cancelled. We will dispatch all orders within 3 working days unless there is a notice posted on the website stating otherwise.

Delivery Charges

Our standard delivery charge to mainland UK is just £3.50 (Royal Mail Second Class) or special delivery £6.00 (Royal Mail Special Delivery) per order no matter how large your order. Delivery charge to Europe is £7.00 and the Rest of the World £9.00. We do not mail Vented Umbrellas outside mainland UK, this includes to BFPO addresses.

Free Delivery Offers and Order Codes

Free delivery offers are subject to availability and are NOT applicable to deliveries outside mainland UK. Free Delivery and other offer order codes remain the property of SCL, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

Cancellation

Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to cancel your order within a period of 7 working days. The period of 7 working days begins on the day after the day you receive your goods. You must inform us of your wish to cancel in writing either by letter or email within a period of 7 working days. The period of 7 working days begins on the day after the day you receive your goods. You must take reasonable care of the goods and not use them. You should return goods to us in their original packaging, wherever possible, as soon as possible after informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage.

For full details of your rights under the Distance Selling Regulations, please contact your Citizens' Advice Bureau or a solicitor.

Full details of how to return goods can be found in the Returns section.

Returns

Returns should be sent to Merchandise, Silverstone Circuits Limited, Silverstone Circuit, Northamptonshire NN12 8TN. Please enclose contact details.

Exceptions to the Returns Policy:

We cannot accept any returns through our onsite stores. Returned items which are not in new or unused condition may not be refunded unless they are faulty.

Prices

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax. The correct price will be shown when you place your order. All prices shown are cash prices in sterling. Prices of goods displayed in and ordered through the website may differ from prices in store.

Usage

All products are sold on the basis that they are suitable for domestic use only.

Availability

All orders for products are subject to availability.

Colour Reproduction

SCL designers take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

Complaints

If you do have a complaint please write to Merchandise, Silverstone Circuits Limited, Silverstone Circuit, Northamptonshire NN12 8TN or call 0844 3728 293 or email merchandise@silverstone.co.uk. SCL welcomes and learns from complaints. We aim to deal with complaints speedily and sympathetically. All complaints are logged, investigated and replied to.

Language

This information is supplied in English only and we will continue to communicate in this way during your agreement with us.

Company information, VAT and sales taxes

Company Registered Number: 882843. United Kingdom VAT Registration: GB 170 1609 35.

Law

Our agreement with you is based upon English law and the law applicable to this agreement are the laws of England and Wales.