More Information
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Introduction
We want to make everyone feel welcome, soak up the atmosphere and feel part of the crowd when they come to Silverstone. We hope this information will offer you some advice and assistance to ensure you have an enjoyable time at the circuit. At Silverstone we take our responsibilities seriously to ensure that we address our services and facilities for disabled visitors and regular audits of our facilities are undertaken in respect of venue accessibility. Equality Statement. If you have an enquiry regarding any Disabled Access or Facilities issues at Silverstone, or have any suggestions or comments, then please click here. We endeavour to accommodate other special needs visitors if possible at all our events. Please contact the call centre on 08704 588 232 when booking your tickets to ensure we are aware of your specific requirements.
As part of our commitment to make Silverstone accessible to all, for our promoted meetings we will provide free entry for up to 2 assistants/carers of disabled ticket holders in receipt of middle or higher rate DLA. We will require a copy, without exception of a current DLA letter and the 'blue badge' (if car parking is required). This may not include hospitality. Please call 08704 588 232 to discuss your requirements.
If you do experience any problems we would like to hear from you at the event if possible so that we are able to rectify the problem and you are able to enjoy the rest of your day. Should you experience any problems during your visit, please contact any member of staff and ask for the Duty Manager who will endeavour to assist you.
Please note that we cannot guarantee access to disabled facilities if you have not pre-booked or contacted us prior to your arrival.
Viewing Areas
Wheelchair accessible viewing is available throughout the site. The locations of these areas have been carefully considered to give some of the best views of the circuit.
These terraces are solely for the use of disabled persons and in particular wheelchair users, with one friend/carer. In some of these areas there is a seat provided for the accompanying person. There will be stewards present to assist wheelchair users to access and egress in the case of an emergency exit.
The following viewing places are available:
- Copse Terrace - 30 spaces
- Pit Straight (Footbridge) Back - 10 places
- Pit Straight (Footbridge) Front - 10 places
- Luffield Bay - 4 places
- Luffield Terrace - 33 places
- Pits Straight Grandstand A-D - 5 places
- Woodcote Terrace - 79 places
- Woodcote B Grandstand (Undercover) 31 places
Click here to see the venue plan for exact locations.
Car Parking
We have a large number of disabled car parking spaces located in car park 49. To park in any disabled car parking space, an orange or blue European disabled badge must be displayed in your vehicle.
Following our Workplace Transport risk assessment, we have identified the need to reduce the vehicle/person interface. Therefore if you believe that you have a need to park within the circuit can you please take your 'blue badge' to the Ticket Collection/Welcome Centre located in car park 49 where they will issue you with the appropriate car park pass.
For our small events blue badge holders will be allowed to park in the designated disabled car parking areas within the circuit and for the very small club meetings, near the disabled viewing areas.
If you do park within the circuit it would be greatly appreciated if you only park in the designated car park area. We also ask that you do not drive around the perimeter road, on the banks or other grassed areas.
Hospitality
Wheelchair accessible hospitality is available for all our promoted meetings please call for details.
Please note that all ticket sales are allocated on a first-come-first-served basis.
First Aid and Medical Assistance
For all events, qualified staff and facilities are available. Special medical requirements or concerns should be highlighted prior to arrival by calling 08704 588 232. This will allow us to make arrangements to ensure we provide you with the required level of medical care.
Toilet Facilities
For 2008 all our disabled toilets will be fitted with RADAR locks to prevent access to any non disabled persons. Keys are available to purchase on site at £3.50 or you can loan a key for £5 returnable deposit. Click here for further details or call 08704 588 232.
Ambulant Disabled
Located around the perimeter of the circuit there are numerous seats/picnic tables that can be accessed easily by those persons using walking aids such as crutches, sticks or walking frames. This is so that those visitors, who find the journey a bit more challenging, can sit down for a break.
Induction Loop
We have an induction loop in our main reception areas, which can be linked to visitor hearing aids.
Assistance dogs
All assistance dogs are welcome. Please contact the circuit on 08704 588 251 so that arrangements can be made prior to your arrival. It is however not recommended that animals be subjected to loud noises from some of our Motorsport activities. Dogs are not allowed in the paddock, garages or the pit lane. Due to the number of people we have on site for the Grand Prix we would not advise that you bring any assistance dog on site during that period. Please do not leave dogs locked in cars in car parking areas.
Driving Experiences
Unfortunately we do not have any specially adapted vehicles, but we pride ourselves on being able to work around these challenges with our customers where possible. Our staff at the Driving Experience Centre have the ability and willingness to accommodate those people with special needs and or disabilities and will endeavour to accommodate your request if we can. Please call 08704 588 299 to discuss your specific requirements.
Staff Training
So that we are better able to assist you all our staff have received Disability Awareness training. This is carried out on a regular basis.
Specific arrangements for the 2008 FORMULA 1 SANTANDER BRITISH GRAND PRIX
Due to the size and complexity of this event some of our usual arrangements and facilities are different. Please call 08704 588 232 for more details. For the Grand Prix there is a telephone number you can contact directly if you experience any problems 07960 156303.
Hospitality
Wheelchair accessible hospitality for the Grand Prix is available in Vale, Copse and Club Silverstone. Please call for details. Please note that all ticket sales are allocated on a first-come-first-served basis.
Parking
Please note all disabled car parking for the Grand Prix MUST be booked in advance. Please ensure that you contact us on 08704 588 282 well in advance so that appropriate car park passes and directions can be sent out to you. Car park passes will only be sent when a copy of the 'blue badge' has been sent.
Disabled parking is available in car park 50. There is also disabled parking available in East car park (gate 8). This is a temporary car park that is only used for the Grand Prix. There are also a number of disabled parking spaces near gate 15 for Vale Hospitality. For these car parks you need to ensure that you inform the stewards so that they can park you in the hard standing area near the gate. If you experience any difficulties parking at the venue make your way to the main reception so that we can deal with your problem. Vehicle clamping/towing will be in operation so please ensure that you display the correct passes.
Stewarding for Disabled Spectators
A dedicated body of stewards with particular responsibilities for offering assistance to disabled spectators will be deployed at all appropriate locations around the circuit. They have all undertaken specific disability awareness training.
Getting about at the Grand Prix
If you find the walk around the circuit a bit too much, you will find a buggy at each information point to help you get to your viewing area, subject to availability.
Event Mobility
Event Mobility is a charitable organisation that specialise in providing a facility to assist the Disabled, Elderly and Mobility Impaired, and they will be located in car park 50 during the grand prix. If you would like to book a scooter or a wheelchair for use at the British Grand Prix in advance or to find out more, click here.
For 2008 Event Mobility will also be attending some of our other large events. These are:
- FIA GT - April
- World Series Renault - June
- 2008 Formula 1 SANTANDER BRITISH GRAND PRIX - July
- Silverstone Classic - July
- British Touring Cars - August
- Le Mans Series - September
- British Super Bikes - September
Please note there will be a cost incurred. Check their website for details and book through them directly.
For any other information regarding disabled access or facilities please call 08704 588 251, email or write to us at: Silverstone Circuits, Disabled Enquires, Circuit Office, Northamptonshire NN12 8TN. You can also find out more information about the facilities we have on site by visiting the Disability Go Website.