TERMS & CONDITIONS
TERMS & CONDITIONS: IMPORTANT! THE TICKET FOR THE RELEVANT DAY MUST BE PRESENTED TO GAIN EVENT ENTRY. ENTRY WILL BE DENIED SHOULD THE TICKET NOT BE PRESENTED.
The purchase of a ticket by the purchaser ("Purchaser" or "Ticket Holder") to gain entry to the Silverstone motor racing venue (the “Venue”) for the Event as set out on the ticket (the “Event”) constitutes acceptance of the following terms and conditions pursuant to which Silverstone Circuits Limited (“SCL”) is prepared to grant entry to the Venue and the Event. The Event is hosted by SCL at the Venue and organised by the relevant Event Organiser.
1. The ticket is purchased for the Event. The date of the Event and/or the support programme may be subject to change by the Event Organiser and/or SCL in which instance SCL will have no obligation to refund monies or exchange the ticket. Ticket Holders agree that should the date of the Event alter, their ticket(s) will be issued for the altered date(s) of the Event in which case SCL shall have no obligation to refund monies or exchange the ticket. The ticket shall remain at all time the property of SCL which has the right to recall the ticket at any time on reasonable grounds. SCL is unable to offer refunds or exchanges in respect of tickets purchased unless the Event is cancelled due to any circumstance(s) for which SCL is covered by its relevant insurance cover. To clarify, due to the nature of the Event, there is no right to cancel any ticket purchased for the Event (with the exception of the COVID Guarantee) either under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or otherwise.
2. Tickets are not transferable to other events and are strictly not to be offered for resale. No ticket for the Event shall be sold or offered for sale for any form of fee or reward or used in promotions without the prior written consent of SCL first being obtained and without complying with these terms and conditions in all respects. Tickets must only be used for personal or private use. No ticket for the Event shall be used by any person for advertising, promotional or commercial purposes including without limitation, prizes, competitions, contests or sweepstakes without the prior written consent of SCL first being obtained. If this ticket is resold or transferred for profit or for commercial benefit or gain (including as part of a promotion or prize) or as part of any hospitality package or similar arrangement by anyone without SCL’s authority it will become void and the holder may be refused entry to or ejected from the Event and/or the Venue. Ticket Holders agree to fully compensate SCL, and each of their affiliates, for all costs and expenses (including reasonable legal expenses) incurred as a direct result of all and any claims howsoever arising from any third parties as a result of the contravention of this term.
3. Tickets will be issued electronically (“E-Tickets”) with a secure barcode bespoke for each ticket. Tickets should only be purchased through SCL or an official ticket agency. Any attempt to present any other ticket will lead to refusal of admission and possible prosecution. Unauthorised vendors will be prosecuted.
4. SCL reserves the right to alter your seat allocation (if any) without prior notice. If this is necessary for any reason, SCL will reimburse any reduction in value between the original and altered seat allocation. Tickets that include a roving grandstand seat do not guarantee access to any particular grandstand or seat allocation and are subject to seat availability.
5. Child tickets are for children aged 15 years and under at the time of the Event. SCL reserves the right to require photographic evidence of proof of age.
6. Children using a child ticket must be accompanied, and supervised at all times, by a full paying adult. Each full paying adult may bring up to a maximum of four children. Each child ticket must have the identical status to that of the ticket presented by the accompanying adult.
7. SCL reserves the right to refuse admission and to remove persons from the Venue who do not comply with the Venue rules, these terms and conditions, the Events code of conduct “Code of Conduct” available here, or who represents a security risk, nuisance or annoyance to the staging of the Event or who have in their possession prohibited items, which shall include but not be limited to :
• Bags over 20 litre capacity
• Glass bottles and glass containers
• BBQs • Restricted and illegal substances
• Offensive weapons
• Items that are deemed dangerous, offensive or unsuitable
• Drones or remote-controlled aircraft
• Step ladders or any similar item which may obstruct another attendees’ view
• Lasers • Fireworks / pyrotechnics
• Any items which might be subject to ambush marketing
• Smoke canisters
• Tents and shelters
• Four-wheeled carry carts (doesn’t include those used to carry children, but must be empty at the gate)
• Powered scooters (excluding disability scooters) / hover boards
• Electric cycles
• Sun parasols
• Excessive alcohol, although you will be permitted to bring a reasonable amount into the Venue for personal consumption.
8. SCL further reserves the right to conduct security searches of persons and their belongings to ensure the safety of persons at the Event. Pass-outs and re-admissions to the Venue shall be granted at SCL’s discretion. Re-admission shall only be possible if E-Tickets have been scanned on departure and then scanned again upon re-entry.
9. SCL reserves the right to make amendments to these terms and conditions from time to time where it has a valid reason to do so (including, without limitation, a change in the security or public safety requirements of the Venue). A full copy of the latest version of the terms and conditions (as amended, if appropriate) will be available at www.silverstone.co.uk. SCL shall notify you of such changes via email to the email address you provided when purchasing your tickets if they materially affect your rights as a consumer.
10. Smoking and vaping are strictly prohibited in any of the Venue’s grandstands and enclosed areas.
12. No animals (excluding assistance dogs) will be admitted to the circuit or any car parks. All registered assistance dogs are welcome. However, before your arrival please email us on [email protected] so that the necessary arrangements can be made.
13. Ticket Holders must not make, create, store, record or transmit any kind of sound recording, visual footage or audio-visual footage (“Recording”), or store, record or transmit any information or other data, including official timing, results, performance, telemetry, weather or race control data (“Data”) of, at or in relation to the Event. It is forbidden to take into the Venue any equipment that may enable you to do the aforementioned acts. Personal electronic devices (including still image cameras, mobile telephones and other personal communications devices) are permitted within the Venue, unless otherwise advised, provided that any Recording, Data and any image, including photographic images, and any still pictures derived or capable of being derived from a Recording (”Image”) of the Event that is recorded, stored and/or created thereon is used solely for personal and private non-commercial purposes. As a condition of entry to the Event you agree that (a) the use of any such Recording, Data or Image, for any form of public advertisement or display, or for profit or commercial gain or for any other purposes including without limit for display on any internet site (except the private enjoyment of the person making or storing the Recording, Data or Image) without the prior written consent of the Event Organiser and/or SCL is strictly forbidden and will constitute a breach of these terms and conditions for which you may be liable; (b) on request by SCL or the Event Organiser you shall assign to the Event Organiser and/or SCL in writing the copyright and all other intellectual property in any Image or Recording you create, make, store or record of, at, or in relation to the Event; (c) you consent to the use by the Event Organiser and/or SCL (and by any third party authorised by the Event Organiser and/or SCL from time to time) for the purposes of or in connection with any publication, exhibition or broadcast (including any advertising or promotional literature, campaign or material) in any media worldwide, in perpetuity and on a royalty-free basis, and approved by the Event Organiser and/or SCL of any still or moving picture images taken at the Event where such image includes any image of you, your voice or your likeness and you waive any and all of your personality and privacy rights to the extent necessary to permit such use; and (d) transfer any profits made on such a Recording, Data or Image to the Event Organiser and/or SCL as requested.
14. Only official merchandising and approved Trade Stands are on sale inside the Venue. No unauthorised trading is permitted within the Venue, in any official car parking facility or any other land owned or operated by SCL.
15. The use of drones or similar equipment, for any reason, is prohibited on or near the Event.
16. No person may use the name of the Event or part thereof (nor any abbreviation or foreign language version thereof) nor any logo or graphic device of or relating to the Event for any commercial purpose whatsoever without the prior written consent of SCL and/or the Event Organiser first being obtained, exercisable in SCL and/or the Event Organisers discretion. SCL is the sole owner of the Venue Logos and all copyright, trade marks (whether registered or unregistered) and other intellectual property rights and goodwill associated with the Venue are owned by SCL. All rights reserved.
17. MOTOR RACING IS DANGEROUS AND NOISY AND TICKET HOLDERS ACKNOWLEDGE THAT THEY MAY BE EXPOSED TO POSSIBLE RISK OF PHYSICAL HARM DUE TO THE NATURE OF THE EVENT. SCL, THE SANCTIONING BODIES, THE EVENT ORGANISERS (INCLUDING OFFICIALS, MARSHALS, RESCUE AND MEDICAL STAFF), COMPETITORS AND DRIVERS, (SUCH PARTIES TO INCLUDE WHERE RELEVANT ALL DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS AND AFFILIATED COMPANIES) SHALL, TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOT LIABLE FOR ANY LOSS, INJURY OR DAMAGE ("LOSS"), HOWSOEVER CAUSED, TO: - ANY TICKET HOLDERS (EXCEPT WHERE AND ONLY TO THE EXTENT THAT ANY SUCH LOSS IS CAUSED BY THE NEGLIGENCE OF SCL, ITS EMPLOYEES OR AUTHORISED AGENTS); OR - ANY TICKET HOLDER PROPERTY.
18. NOTHING IN THESE TERMS AND CONDITIONS SEEKS TO EXCLUDE OR LIMIT THE LIABILITY OF ANY PARTY IN RESPECT OF DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE OR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED AT LAW. The exclusions and limitations of liability in these terms and conditions are for the benefit of all parties named in Clause 19 and can be directly enforced by them.
19. SCL will not be liable for any delay in performing its obligations as a result of any act, event, omission or accident beyond the reasonable control of SCL including without limitation Coronavirus*, pandemic, epidemic, outbreak, disease, quarantine, public order disturbance, flood, storm, adverse weather condition, natural event, fire, strike, lock-out or other industrial dispute, nuclear accident, act of God, war, terrorist activity, riot, civil commotion, malicious damage, act of government, compliance with any change to law, statutory guidance, non-statutory guidance, rule, regulation and/or direction, accident, breakdown of plant or machinery, non-performance by suppliers or subcontractors (other than by companies in the same group as SCL) and interruption or failure of utility or service. For the avoidance of doubt the COVID-19 booking guarantee available here: https://www.silverstone.co.uk/covid will be in place for Events in 2021.
20. In the interests of public safety, SCL reserves the right to request Ticket Holders to leave the Venue at any time for safety reasons or immediately after the Event. There shall be no admission or re-admission after the end of the Event.
21. During the Event the noise level may be very loud within the Venue. In particular Ticket Holders are advised to wear hearing protection during races and live concerts (if any) to reduce the risk of hearing damage.
22. While at the Venue Ticket Holders should always keep to the designated paths and access all freestanding banked viewing areas with caution using steps/path as appropriate.
23. SCL reserves the right to impose and/or update such health restrictions, warnings or guidance at any time as a condition of admittance to, and/or in relation to behaviour at, the Venue as SCL considers appropriate, taking in account current circumstances at that time or in response to any guidance or requirements issued by the Government, Public Health England, any other governmental, judicial or regulatory authority or issued by any rights holder or governing body. Any requirements, changes or updates will be communicated via the SCL website, email or notices at the Venue.
25. Admittance to the Venue is subject to adherence to the rules and regulations of the Venue including all health restrictions imposed and it is the responsibility of all visitors to ensure they are able to comply with such rules and regulations. Any breach of the rules and regulations may result in SCL refusing admission to the Venue or ejecting the Ticket Holder(s) from the Venue without refund or compensation. For the avoidance of doubt this includes expectations set out in the Code of Conduct available here: https://www.silverstone.co.uk/terms-and-conditions/events-code-conduct
26. The safety measures introduced by SCL are designed to reduce the risks identified in connection with the health restriction, but it is not possible to completely eradicate this risk. It is each Ticket Holder’s sole decision to attend the Venue acknowledging that they do so at their own risk. Ticket Holders are responsible for their own health and safety and must not solely rely on the measures put in place by SCL.
27. Silverstone Circuits Limited (Company registration no. 882843) registered office is at Silverstone Circuit, Northamptonshire NN12 8TN.
BULK TICKET PURCHASE – ADDITIONAL TERMS & CONDITIONS:
1. In addition to SCL’s standard terms and conditions (shown above), any order in excess of ten (10) tickets and/or passes (or any number of orders resulting in the same Purchaser receiving in excess of ten (10) tickets and/or passes) shall be subject to the following conditions and may be subject to a request to execute a separate agreement with SCL. Please email our Customer Service Team on [email protected] to enquire and for further information.
2. The Purchaser warrants that the tickets and/or passes are purchased for personal and private use, tickets cannot be used for promotion purposes without prior written consent from SCL and/or the Organiser.
3. The Purchaser shall not sell or transfer any of the tickets and/or passes for financial or commercial gain, without the prior written permission of SCL and/or the Organiser.
4. The Purchaser shall not offer any of the tickets and/or passes to any third party as part of any hospitality package or similar arrangement including but not limited to offers of tickets and/or passes combined with food and/or drink and/or travel and/or entertainment.
5. SCL reserves the right to refuse entry to or remove from the bearers of tickets and/or passes purchased or received in contravention of these terms and conditions.
6. The Purchaser agrees to make payment in full in accordance with the payment terms issued by SCL. In any event the Purchaser agrees that if SCL has not received payment within the agreed terms SCL shall have the right in its absolute sole discretion to cancel the booking and SCL will be free to sell these tickets. Tickets shall not be issued until payment has been received in cleared funds by SCL.
7. The Purchaser agrees and acknowledges that there are no refunds or rights to cancel with the exception of the COVID-19 booking guarantee available here: https://www.silverstone.co.uk/covid
8. The Purchaser agrees and acknowledges that should the date of the Event change the tickets shall be issued for the changed date and there shall be no rights to cancel or obligation for SCL to provide a refund.
9. All tickets issued will be E-Tickets. The Purchaser agrees that they will maintain contact details for all individuals that tickets are being distributed to and will share the information with SCL for operational purposes as and when required.
2021– OFFICIAL CIRCUIT PARKING AND PARK & RIDE
1. All vehicles (and their contents) parked within any car park operated by Silverstone Circuits Limited (“SCL”) are left at the owners’ sole risk. SCL shall not be liable for any loss or damage suffered by owners arising from their use of any SCL car park (including damage to owners’ vehicles and/or their contents), except where and only to the extent that any such loss or damage is caused by the negligence of SCL, its employees or authorised agents. SCL reserves the right to move any vehicle it deems necessary due to logistical, safety or similar reasons.
2. It is a condition of admission to Silverstone Circuit and any SCL car parks that no animals are allowed within such areas, with the exception of registered assistance dogs whose attendance has been approved by SCL prior to the Event, and owners acknowledge that SCL personnel or their appointed contractor shall be entitled to enter any vehicle by whatever means necessary at the owner’s cost in the event that any animal has been left within a vehicle.
3. Silverstone parking or any official transportation purchased via SCL is strictly not for resale and remains at all times the property of SCL. Services are issued on the express condition that the holder is bound by the terms and conditions issued by SCL in relation to the SCL car parks and Silverstone Circuit itself. Official circuit parking or park and ride allows owners to enter the designated SCL car park or park and ride sites to park their vehicles only and not for any other purpose (including, without limitation, to conduct any trade or exhibition, to sell any goods, food or beverage or to camp). Circuit parking or park and ride services are valid for the day indicated only, which may be subject to change in the event of any alteration to previously published timetables.
4. Owners and passengers alike must at all times act responsibly and with due regard to safety whilst in any SCL car park (either on foot or whilst driving). SCL reserves the right to refuse admission and/or eject any person(s) found in breach of these conditions or the conditions of entry to Silverstone Circuit. SCL reserves the right to relocate those who have purchased circuit parking or park and ride to an alternative SCL car park / park and ride location in the event that the designated area is unavailable. SCL shall not be liable for any loss or damage caused in the event that any SCL car park or park and ride site is unavailable due to reasons beyond SCL’s control.
5. Where applicable, the passes and route directions for coach transfers will be sent to the email address details provided at time of booking
6. These terms and conditions shall be governed by English law and the parties shall submit non-exclusively to the Courts of England.