Silverstone Ticket Refund Policy

This is our refund policy for all ticketed events at Silverstone Circuit (including the Formula One British Grand Prix, the British Grand Prix MotoGP and CarFest at Silverstone). This Refund Policy is only applicable where ticket protection has not been purchased.

General Provisions

Each ticket purchased is for an event, and you shall have no right to cancel a ticket once it has been purchased.

A ticket is deemed to include any additional addons including, but not limited to: car parking for any or all days, hospitality packages, grandstands, fast track, inner track, launch parties, camping, glamping, coach passes, pit walk passes, etc.

The date of the event and/or the support programme is subject to change at our discretion (or the discretion of the event organiser or rights holder). We have no liability or obligation to provide a refund or exchange your tickets if the date of the event or the support programme is amended. If the date of an event changes, tickets will be issued to ticket holders for the new date of the event.

Each ticket remains, at all times, our property and we have the right to recall a ticket at any time on reasonable grounds. We reserve the right to cancel any ticket with or without refund (at our sole discretion), in accordance with our terms and conditions, policies, procedures and codes.

For the avoidance of doubt, in the event that any music or entertainment activity forming part of an event (including the music and entertainment activity on the Friday, Saturday and Sunday of the Formula One British Grand Prix) is cancelled, postponed or does not take place for whatever reason, you will not be entitled to a refund.

We have no obligation to provide a refund in any circumstances. Refunds will only be provided in accordance with this Refund Policy.

For some of our events, we partner with third providers to offer ticket protection. If you have concerns over whether an event will take place, or whether you will be able to attend, we advise you purchase ticket protection for those event tickets. If purchasing ticket protection, we strongly advise you carefully review the third-party provider’s terms and conditions to ensure the protection meets your requirements.

FORMULA ONE BRITISH GRAND PRIX

For Thursday of the Formula One British Grand Prix weekend:

•    if the opening concert headline act is cancelled or does not perform for whatever reason, you will be entitled to a refund of 100% of your Thursday ticket or proportion of your 4-day Weekend ticket. In no other circumstances will a refund be provided for your ticket.

For Friday of the Formula One British Grand Prix weekend:

•    if  the Formula One Practice Session 1 and the Formula One Sprint Qualifying are cancelled, postponed to another day or are not held for any other reason, you will be entitled to a refund of 100% of your Friday ticket or proportion of your Weekend ticket. In no other circumstances will a refund be provided for your ticket.

For Saturday of the Formula One British Grand Prix weekend:

•    if the Formula One Qualifying Session and the Formula One Sprint Race are cancelled, postponed to another day or are not held for any other reason, you will be entitled to a refund of 100% of your Saturday ticket or proportion of your Weekend ticket. In no other circumstances will a refund be provided for your ticket.

For Sunday of the Formula One British Grand Prix weekend:

(a)    if the Formula One Race is fully cancelled, postponed or is not held for any other reason or less than two laps are completed by the leader without a safety car or virtual safety car, you will be entitled to a refund of 100% of your Sunday ticket or proportion of your Weekend ticket;

(b)     the leader of the Formula One Race completes two laps but less than 25% of the scheduled race distance, you will be entitled to a refund of 75% of your Sunday ticket or proportion of your Weekend ticket;

(c)     the leader of the Formula One Race completes 25% of the scheduled race distance but less than 50% of the scheduled race distance, you will be entitled to a refund of 50% of your Sunday ticket or proportion of your Weekend ticket;

(d)     the leader of the Formula One Race completes 50% of the scheduled race distance but less than 75% of the scheduled race distance, you will be entitled to a refund of 25% of your Sunday ticket or proportion of your Weekend ticket;

(e)     the leader of the Formula One Race completes 75% or more of the scheduled race distance you will not be entitled to a refund.

In no other circumstances will a refund be provided for your ticket.

Formula One British Grand Prix Weekend Tickets

For weekend tickets or multi day tickets, if you are entitled to a refund for a particular day of the Formula One British Grand Prix weekend, in accordance with this Refund Policy, you shall receive a refund in the following proportions:

Four-Day Weekend ticket

•     12.5% refund of your Four-Day Weekend ticket if you are entitled to a refund in respect of the Thursday of the Formula One British Grand Prix weekend;

•     12.5% refund of your Four-Day Weekend ticket if you are entitled to a refund in respect of the Friday of the Formula One British Grand Prix weekend;

•     25% refund of your Four-Day Weekend ticket if you are entitled to a refund in respect of the Saturday of the Formula One British Grand Prix weekend; and

•     50% refund of your Four-Day Weekend ticket if you are entitled to a refund in respect of the Sunday of the Formula One British Grand Prix weekend.

Three-Day Weekend ticket

•     15% refund of your Three-Day Weekend ticket if you are entitled to a refund in respect of the Friday of the Formula One British Grand Prix weekend;

•     30% refund of your Three-Day Weekend ticket if you are entitled to a refund in respect of the Saturday of the Formula One British Grand Prix weekend; and

•     55% refund of your Three-Day Weekend ticket if you are entitled to a refund in respect of the Sunday of the Formula One British Grand Prix weekend.

BRITISH GRAND PRIX MOTOGP

For Friday of the British Grand Prix MotoGP weekend, if the MotoGP Practice Session 1 and the MotoGP Practice Session 2 are cancelled, you will be entitled to a refund of 100% of your Friday ticket or proportion of your Weekend ticket. In no other circumstances will a refund be provided for your ticket.

For Saturday of the British Grand Prix MotoGP weekend if:

(a) the MotoGP Sprint Race is fully cancelled, postponed or is not held for any other reason, you will be entitled to a refund of 100% of your Saturday ticket or proportion of your Weekend ticket;

(b) (according to the FIM Regulations) the MotoGP Sprint Race is deemed completed and championship points are awarded, you will not be entitled to a refund.

For Sunday of the British Grand Prix MotoGP weekend if:

(a) the MotoGP Race is fully cancelled, postponed or is not held for any other reason, you will be entitled to a refund of 100% of your Sunday ticket or proportion of your Weekend ticket;

(b) if (according to the FIM Regulations) the MotoGP Race is deemed completed and championship points are awarded, you will not be entitled to a refund.

British Grand Prix MotoGP Weekend Tickets

For Weekend tickets, if you are entitled to a refund for a particular day of the British Grand Prix MotoGP weekend, in accordance with this Refund Policy, you shall receive a refund in the following proportions:

•     15% refund of your Weekend ticket if you are entitled to a refund in respect of the Friday of the British Grand Prix MotoGP weekend;

•     35% refund of your Weekend ticket if you are entitled to a refund in respect of the Saturday of British Grand Prix MotoGP weekend; and

•     50% refund of your Weekend ticket if you are entitled to a refund in respect of the Sunday of British Grand Prix MotoGP weekend.

CarFest at Silverstone

There are separate terms for Refunds for the CarFest at Silverstone event, which can be found here.

All other ticketed public events (including the BRDC Classic)

For all other ticketed public events (including the BRDC Classic), if all track activity and advertised music and entertainment activity scheduled on a day is cancelled, you will be entitled to a refund for that day.

If you have purchased a multi-day ticket you shall receive a pro-rata refund (e.g. 50% refund if one day of a two-day ticketed event is cancelled; 33.3% if one day of a three-day ticketed event is cancelled).

In no other circumstances will a refund be provided for your ticket.