Our Contact Centre is temporarily closed however, we can talk to you on webchat, you can email us at firstname.lastname@example.org, or you can complete the contact form on the Contact Us page.
Please note: If your enquiry surrounds the Formula 1 Pirelli British Grand Prix 2020, please refer to the Frequently Asked Questions section on our website as we cannot provide extra information at this time and appreciate your patience on this. We will be contacting all customers within the next couple of weeks regarding the process to transfer or refund.
Personal Assistant Ticket Scheme
As part of our commitment to make Silverstone accessible to all of our Silverstone promoted meetings, we may provide disability ticket holders that require full-time assistance with 1 free ticket for a partner, accompanying friend or personal assistant (PA). Subject to application and supporting documentation.
Children (aged 15 and under) with a disability must be accompanied by an adult paying the full retail rate as with all child tickets for the venue.
Events currently included within the scheme,
- 2020 MotoGP: 28th – 30th August
- 2020 British Touring Cars: 26th – 27th September
The process to apply is simple,
- Download and complete a PA application form for 2020 events, here.
- Provide a copy, without exception, of your most recent DLA letter for enhanced care or enhanced mobility, OR
- Provide the Receipt of Personal Independence Payment (PIP) showing enhanced entitlement, or a copy of your Attendance Allowance, OR
- A hospital or doctor’s note regarding the need for a complimentary carer ticket whilst visiting Silverstone.
- If you require accessible car parking or camping for Formula 1 British Grand Prix or MotoGP™ a photocopy of both sides of your ‘blue badge’ is required.
- Please send all application forms back via email to email@example.com.
All applications are at the discretion of Silverstone Circuits Ltd and we reserve the right to alter or withdraw arrangements at any time. Please be aware that all applications are dealt with on an individual basis. If you are not offered a free ticket for a PA and the event has sold out we will make one ticket available for you to buy.
For enquiries related to the Personal Assistance Ticket Scheme please email firstname.lastname@example.org.
Please note: the accessible facilities and Personal Assistant ticket scheme are not open to people with temporary injuries or conditions.
Blue Badge holders and disabled parking at the circuit
Car parks open up to half an hour before gate opening times and are closed overnight – subject to change.
Blue Badge holders can park in our car park to the right of the main entrance (car park 50) – follow the signs upon arrival. If you would like to book a scooter or a wheelchair for use at our larger, promoted events then please see our Event Mobility section for more information.
Formula 1 British Grand Prix and British Grand Prix MotoGP
You will need to make us aware when you want to book disabled parking for the Formula 1 British Grand Prix and British Grand Prix MotoGP events as we will need a copy of your blue badge in order to supply you with a disabled parking pass. You will need to display this pass along with your blue badge clearly on the day.
If you experience any difficulties parking at the venue make your way to the main reception/ticket collection so that we can find a solution. For all other events this is not required please display your blue badge as normal.
We do not allow the public to park vehicles within the circuit for many of our larger events.
All of our accessible toilets are fitted with RADAR locks to prevent access to any person not registered with the national scheme. Keys are available to purchase in advance from participating local authorities and the Disability Rights UK shop.
All registered assistance dogs are welcome. However, before your arrival please contact the circuit so that the necessary arrangements can be made. We would recommend, due to the large number of visitors we have on-site during the Formula 1 Pirelli British Grand Prix and MotoGP, that you consider our personal assistant scheme (above) as this entitles you to bring a personal assistant free of charge in place of your assistance Dog.
Talk to us on 0344 3728 200.
First Aid and Medical Assistance
For all events qualified staff and medical facilities are available. Special medical requirements or concerns should be highlighted prior to arrival. This will allow us to make arrangements to ensure we provide you with the required level of medical care.
Let’s discuss your requirements: 0344 3728 232.
If you have an enquiry regarding accessibility at Silverstone, or have any suggestions or comments please email us or write to us at the address below.
The Silverstone Contact Centre
Jimmy Brown Centre
Please note that we cannot guarantee accessible facilities if you have not pre-booked or contacted us prior to your visit. We endeavour to accommodate other special needs visitors if possible at all our events.
Our Contact Centre is temporarily closed, however we can talk to you on webchat, you can email us at email@example.com, or you can complete the contact form on the Contact Us page.